Booking an Amenity on Behalf of a Resident
Booking an Amenity on Behalf of a Resident
As an admin, you have the ability to book Amenity spaces on behalf of residents at your building. This is helpful if a resident needs assistance with creating a reservation or if your team needs to reserve an amenity space without assigning it to a resident. This article will explain how to reserve an amenity for residents.
Step 1
Upon logging into the Admin Portal, select Operations followed by Amenities, and finally select Amenities from the drop-down.
Step 2
Select the three dots to the right of the Amenity that you wish to book and then select Book for a Unit from the drop-down.
Step 4
Follow all on-screen prompts. Select Submit when finished.
- Unit: Select the Unit you are booking the amenity on behalf of.
- Amenity: This will auto-populate based on the amenity you have selected.
- Is Resident Facing: By selecting this, the reservation will appear on the resident’s app and portal under My Reservations. Select the resident for which to apply the reservation.
- Select Date: Enter the date of the reservation.
- Start Time / End Time: This allows you to set the time of the reservation. The amount of time the reservation is made for will appear under Your booking time.
- Notes to Staff: This is an optional field where you may include any information staff may need surrounding the reservation.
There may be more fields in your view depending on how the Amenity space has been configured.
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