How to Manage Rise Screen for Commercial Admins

How to Manage Rise Screen for Commercial Admins

How to Manage Rise Screen

Rise Screen allows properties to display local and building-specific information on dedicated television screens. In this article, you will learn how to:
  1. Configure Rise Screen Settings
  2. Manage the Rise Screen Layout 
  3. Add Suites to the Tenant Directory on Rise Screen

Rise Screen Settings

Within Rise Screen Settings you can change the background color, and update the frequency, header, and media files of Rise Screen.

Step 1
To enter the Rise Screen Settings, login to the Admin Portal, and in the left Navigation, select Engagement then Rise Screen, selecting Rise Screen Settings in the drop-down.



Step 2
There are 5 features within Rise Screen Settings:
  1. Background Color: You are able to edit the Background Color(s) by entering the 6-digit Hex Code. Enter Color 2 for the gradient feature.


  1. Auto-Update Frequency: This is how often the screen will refresh. Enter the time in minutes.


  1. Background Settings: This determines if the Rise Screen displays a Gradient or Image.
    1. For Background Gradient, change the colors under Background Color. 
    2. For Background Image, add the image under Manage Media Files settings.
 

  1. Header Block Settings: You can update your building's Zipcode, the Header Text Color, and Logo. 


  1. Manage Media Files: Here is where you can upload images to display on the Rise Screen.


Rise Screen Layout Editor

Step 1
In the left Navigation, select Engagement then Rise Screen, selecting Layout Editor in the drop-down.



Step 2
Choose your appropriate Rise Screen (if there are multiple at your property) and select your layout.



Portrait mode is now available in three column layout. This allows content to be displayed vertically stacked on top of each other with text horizontal across the screen.

Step 3
Moveable blocks such as Packages, URL, Building Updates, etc are different sources of information to display on the Rise Screen. By dragging and dropping them into different columns, the information will move.
Note: This is the default three-column display, your display may look different.



Step 4
Select the blue Edit button next to any of the active blocks to make changes to their setup.


Note: The recommended transition time between slides is 30 seconds. The default had previously been 5 seconds.

Step 5 
Once finished, select Save Layout Updates at the bottom to save all changes.



Here’s an example of what each layout could look like on a landscape-oriented Rise Screen:



Here’s an example of what each layout could look like on a portrait-oriented Rise Screen:




Adding Suites in Rise Screen Tenant Directory 

Rise Screen can be used to share a directory of your tenants with their suites.

Step 1
Navigate to Property Settings in the admin portal.



Step 2
Locate Custom Fields for Tenants. Select Add Custom Field and enter Suite Number. Select Submit at the bottom of the Property Settings page to save your changes.



Step 3
From the left navigation, select Operations , and then under Occupant Management select Tenants. 



Step 4
Select the tenant you wish to add the suite to in the Rise Screen directory. Navigate to the bottom of the tenant page to Custom Records. Select Add Custom Records and enter the tenant's suite number. Select Submit when finished.
Note: If you are adding all tenants with their suites to the Rise Screen Directory, repeat this step for each tenant.



Step 5
In the left Navigation, select Engagement then Rise Screen, selecting Layout Editor in the drop-down.



Step 6
Select Edit next to the Tenants/Units Block. This will open a pop-up window allowing you to make adjustments to the settings. Under Select custom fields of tenants, select Suite Number. Select Save when complete.

Note: The Tenants Block may be listed as Units Block. These are the same.




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