Manage Existing Staff Profiles for Residential Admins

Manage Existing Staff Profiles for Residential Admins

Managing Existing Staff Profiles for Residental Admins

VTS Rise makes it easy to update your staff's contact information in the Admin Portal. In this article, you will learn how to delete existing staff, edit existing staff members and reset your staff's password. 

Deleting Staff

Step 1
After logging into the Admin Portal, select Operations from the left menu and select Staff Management.



Step 2
Select the white box next to the name of the staff member you would like to Delete or Deactivate.



Step 3
Use the Select Action drop-down box at the bottom of the staff list to select Delete or Deactivate and select Apply.


  1. Delete: Selecting delete will remove staff members credentials and deletes them from your platform. If the staff member returns you would need to re-create their staff profile. 
  2. Deactivate: Deactivating removes the staff members credentials and leaves them on the platform. This is useful if the staff member is taking a leave of absence. When they come back you can simply select Reactivate.

Edit Existing Staff Members

Step 1
After logging into the Admin portal, select Operations from the left menu and select Staff Management.


Step 2
Select the Three Action Dots to the right of the staff member you would like to update and select Edit.



Step 3
Select Save Changes to complete the changes you have made. 


Reset Staff Members Passwords

Step 1
After logging into the Admin Portal, select Operations from the left menu and select Staff Management.


Step 2
Select the Three Action Dots to the right of the staff member you would like to reset the password for and select Details. 



Step 3
Select More from the staff profiles top right corner, and select Reset Password. 



Step 4
Enter and confirm the new password and select Submit. 



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