Manage Existing Staff Profiles for Residential Admins

Manage Existing Staff Profiles for Residential Admins

Managing Existing Staff Profiles for Residental Admins

VTS Rise makes it easy to update your staff's contact information in the Admin Portal. In this article, you will learn how to delete existing staff, edit existing staff members and reset your staff's password. 

Deleting Staff

Step 1
After logging into the Admin Portal, select Operations from the left menu and select Staff Management.



Step 2
Select the white box next to the name of the staff member you would like to Delete or Deactivate.



Step 3
Use the Select Action drop-down box at the bottom of the staff list to select Delete or Deactivate and select Apply.


  1. Delete: Selecting delete will remove staff members credentials and deletes them from your platform. If the staff member returns you would need to re-create their staff profile. 
  2. Deactivate: Deactivating removes the staff members credentials and leaves them on the platform. This is useful if the staff member is taking a leave of absence. When they come back you can simply select Reactivate.

Edit Existing Staff Members

Step 1
After logging into the Admin portal, select Operations from the left menu and select Staff Management.


Step 2
Select the Three Action Dots to the right of the staff member you would like to update and select Edit.



Step 3
Select Save Changes to complete the changes you have made. 


Reset Staff Members Passwords

Step 1
After logging into the Admin Portal, select Operations from the left menu and select Staff Management.


Step 2
Select the Three Action Dots to the right of the staff member you would like to reset the password for and select Details. 



Step 3
Select More from the staff profiles top right corner, and select Reset Password. 



Step 4
Enter and confirm the new password and select Submit. 



    • Related Articles

    • Manage Existing Staff Profiles for Commercial Admins

      Managing Existing Staff Profiles for Commercial Admins VTS Rise makes it easy to update your staff's contact information in the Admin Portal. In this article, you will learn how to delete existing staff, edit existing staff members and reset your ...

    • Staff Management for Residential Admins

      Staff Management for Residential Admins At the core of the VTS Rise platform, we are able to manage the staff who interact with the property. Managing staff at the property through the platform is more than just adding their contact information - we ...

    • Staff Management for Commercial Admins

      Staff Management for Commercial Admins At the core of the VTS Rise platform, we are able to manage the staff who interact with the property. Managing staff at the property through the platform is more than just adding their contact information - we ...

    • Creating and Managing Super Staff Profiles for Residential Property Admins

      Creating and Managing Super Staff Profiles for Residential Property Admins  Super Staff allows your staff to have a singular account to access and view their work at the properties in your portfolio. In order for Super Staff to be utilized, the ...

    • Creating and Managing Super Staff Profiles for Commercial Property Admins

      Creating and Managing Super Staff Profiles for Commercial Property Admins  Super Staff allows your staff to have a singular account to access and view their work at the properties in your portfolio. In order for Super Staff to be utilized, the ...