Managing Visitor Messaging for Tenant Admins

Managing Visitor Messaging for Tenant Admins

Managing Visitor Messaging

As a Tenant Admin, you have some increased capabilities when it comes to managing your Visitor Messaging. In this article, you will learn how to manage these features in the VTS Rise Portal:
  1. Kiosk Visitor Welcome Message
  2. Visitor Pass Message
  3. Including PDFs with Visitor Emails. 

Note: You must be credentialed as an Admin in order to take advantage of these features.

Managing Visitor Messaging

As a Tenant Admin, you are able to set a welcome message to be displayed on the Kiosk when visitors check-in, a personalized visitor pass message, as well as upload a PDF that will be attached to visitor emails automatically.

Step 1
Log into the VTS Rise Portal. Select Manage My Employees in the left side menu, selecting Manage Tenant Details in the drop-down.



Step 2
This page will allow you to update your Kiosk Visitor Welcome Message, Visitor Pass Message, and Upload a PDF to send with visitor emails automatically. Enter the messaging you wish to convey and select Submit.
  1. Kiosk Visitor Welcome Message: This is the message that will display on the kiosk after a visitor checks in at the property.
  2. Visitor Pass Message: You can apply personalized messaging to visitor passes sent from your tenant space.
  3. Upload a PDF to send with visitor emails automatically: This will allow you to attach a PDF with parking instructions or any other additional information visitors may need upon visiting the property.

Note: There is a 750-character limit for both the Kiosk Visitor Welcome Message and Visitor Pass Message.



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