Approving Amenity Bookings for Tenant Main Contacts

Approving Amenity Bookings in the Tenant Main Contact Portal

In this guide, you will learn how to approve or reject amenity bookings inside the Tenant Main Contact portal.

Step 1

After logging into your Tenant Portal select Reservations from either the Features drop-down or the Reservations tab.

Step 2

Here you will see a list of reservations as well as their status.  Select any Pending reservations to Confirm or Reject.

Step 3

Select Reject or Confirm in the lower right corner.

Rejecting a reservation will prompt a box and require a reason to be given.  The occupant will be notified of the rejection and reason.

Step 4

After confirming the reservation, a Confirm Booking box will pop up requiring any fees paid and any remaining balance due to be entered.   If no fee is required, simply enter 0.  Select Submit when completed. 

• Related Articles

• Approving Amenity Bookings for Commercial Admins

  Approving Amenity Bookings In the Admin Portal, there are two ways to view and approve new reservations. In this article, you will be shown how to approve amenity bookings using both options.   Option 1: From the Admin Portal Dashboard Step 1 ...

• Amenity Management for Commercial Admins

  Amenity Management for Commercial Admins Managing your property's amenities, such as booking for occupants or adding a new amenity, can all be done in your property's admin portal. In this guide, you will learn: How to add a new Amenity Enabling ...

• Rise Booking for Occupants

  Rise Booking for Occupants Rise Booking is a solution in which tablets are installed outside of an amenity space allowing tenants to book the amenity right on the spot. Through Rise Booking, a tenant has the ability to make a reservation for that ...

• Amenity Management for Residential Admins

  Amenity Management for Residential Admins Managing your property's amenities, such as booking for residents or adding a new amenity, can all be done in your property's admin portal.  In this article, you will learn: How to add a new Amenity Enabling ...

• Approving Amenity Bookings for Residential Admins

  Approving Amenity Bookings In the Admin Portal, there are two ways to view and approve new reservations. In this article, you will be shown how to approve amenity bookings using both options.   Option 1: From the Admin Portal Dashboard Step 1 Locate ...