Product Updates - June 2022

Product Updates - June 2022

Product Updates - June 2022
In this article, you will learn more about our product updates for June 2022. You can also access additional Knowledge Base articles to learn more about our recent product updates. 

Forms Deep Linking

Let occupants and residents easily find and complete forms by deep-linking to different parts of the platform. Staff can now more easily implement and promote workflows like a daily health screening.

Here's how it works:
  1. Copy the embed link to a specific form to include the link.
  2. The link will take any logged-in user directly to the form if they have permission to access it.
Form deep linking can be used in:
  1. Events
  2. Newsfeed Posts
  3. Quick Action Buttons
  4. Discover Links
  5. Amenity Booking
  6. QR Codes
  7. Emails


Learn more about Forms: for Commercial Admins // for Residential Admins

Staff Bulk Printing Visitor Badges

Staff can now print Visitor Badges after manually creating Visitor Passes in bulk. When a large group of visitors is expected, staff can save time by preemptively printing badges instead of searching for the visitor upon arrival. 
Note: This workflow only works when manually adding in bulk, not when uploading via CSV.


Learn more about Visitor Management: for Commercial Staff // for Residential Staff

Pricing Exemptions for Work Orders

Pricing Exemptions are now available for Property Admins to set preferential pricing for Tenants or Units, allowing for pricing reductions. This removes the manual labor for Property Admins of remembering special pricing agreements. 
Exemptions are available on Material or Labor prices. The Rate, Tax, and Markup are all configurable. The pricing exemptions will then be applied to Work Orders for that Tenant or Unit moving forward. 



Work Order Categories can also be marked as Sales Tax Exempt or Markup Tax Exempt. Any work order created under that category will be marked accordingly.


Learn more about Work Order Management: for Commercial Admins // for Residential Admins

Enhanced Billing Workflow for Work Orders

Work Orders have been updated with the ability to have more insight into the total amount due for Work Orders. The below setting of "Separate Subtotal, Tax, Markup, Total and Amount Due on work order details page and invoice report?" must be marked Yes in Property Settings for this workflow to be utilized.

Note: The naming convention will be changing to Enhanced Billing Workflow in an upcoming release.

Adding Labor and Materials will add their costs, related taxes, and applicable markup to the Payment Report of the Work Order. This totals all the costs and locks in the Amount Due, making that number trustworthy and removing the human error of manually creating the Amount Due. The breakdown of the payment report is also in the downloadable PDF that can be shared with the person creating the Work Order.



The Payment Report Breakdown will also be visible in the Chargeable Work Orders Report. 


Learn more about Work Order Management: for Commercial Admins // for Residential Admins

Notify Additional People upon Visitor Check-in

Upon creating Visitor passes, residents and occupants can now add additional emails to be notified upon visitors checking in. These notifications will be sent in addition to the creator of the pass and host of the visitor.


Learn more about Visitor Management: for Occupants // for Residents

Property Specific Visitor Text/Email

In Property Settings, Property Admins can now set a property-specific text or email message for visitor invites.



Learn more about Visitor Pass Configuration: for Commercial Admins // for Residential Admins

Support for Spanish (MX) Language

VTS Rise now supports Spanish (MX) Language in both the app and web browser portal. To update your language preferences, navigate to Select Language under Settings in the app or Default Language under My Account in the web portal.



Learn More about Profile Management: for Occupants // for Residents

Sync Work Orders from Buildings Engines to VTS Rise

Previously it was a one-way sync from VTS Rise to Building Engines for Work Orders, but now Work Orders are able to pull from Building Engines to VTS Rise. If Work Orders are created in Building Engines they will sync over to VTS Rise, improving staff workflow.

    • Related Articles

    • Product Updates - March 2022

      Product Updates - March 2022 In this article, you will learn more about our product updates for March 2022. You can also access additional Knowledge Base articles to learn more about our recent product updates.  Set Expiration Date & Time for ...

    • Work Order Management for Commercial Staff

      Work Order Management for Commercial Staff Through both the Staff Experience App and  Portal, the maintenance team will be able to create and manage Work Orders and Preventive Maintenance Tasks with ease.  In this article, you will learn how to: Open ...

    • Work Order Management for Residential Staff

      Work Order Management for Residential Staff Through both the Staff Experience App and Portal, the maintenance team will be able to create and manage Work Orders and Preventive Maintenance Tasks with ease.  In this article, you will learn how to: Open ...

    • Custom Work Order Questions for Residential Admins

      Custom Work Order Questions for Residential Admins Custom Questions allow you to collect additional information from residents about work orders they are submitting. This helps your staff be better prepared for the work they will be completing. In ...

    • Custom Work Order Questions for Commercial Admins

      Custom Work Order Questions for Commercial Admins Custom Questions allow you to collect additional information from occupants about work orders they are submitting. This helps your staff be better prepared for the work they will be completing. In ...