Getting Started
Hardware Troubleshooting for Commercial Admins
Hardware Troubleshooting If you are having issues with your hardware, check out this guide for some troubleshooting tips! If you are still having trouble, reach out to your VTS Rise contact or Support. iOS Devices Rise Kiosk - Auto Login Rapidly tap ...
App Aesthetics Tips & Tricks for Commercial Admins
App Aesthetics Tips & Tricks App aesthetics are important to ensure Property Admins have a platform they want their building's residents to view and use. In this article, you will learn tips for how to have a visually engaging app. Cover Image ...
Custom Configurations in Property Settings for Commercial Admins
Custom Configurations in Property Settings for Commercial Admins On the Admin Portal, you are able to configure some of the features of the platform through Property Settings. In this article, you will learn how to: Make changes to Visitor Passes ...
Managing Your Profile on the Admin Portal
Managing Your Profile on the Admin Portal From your profile you can update your password, change your profile picture, and much more. Any changes you make in the portal will automatically update across the platform. To make any changes or updates to ...
Navigating the Commercial Admin Portal Dashboard
How to Navigate the Admin Portal Dashboard Upon logging into the Admin Portal, you will land on the dashboard. The dashboard provides Property Admins with great insight into what is happening at the property and perform some quick actions directly on ...
Using the Search Bar on the Admin Portal
Using the Search Bar on the Admin Portal The search bar is a function in the admin portal for property managers to quickly access the feature they need to reach. It is found on every page in the admin portal in the top right section of the screen. ...
Contacts & Disclaimers for Commercial Properties
Contacts & Disclaimers for Commercial Properties In this guide you will learn: How to Add Property Contacts Reordering Property Contacts Creating Rise Reserve Contacts Managing Phone Number for Emergency Work Orders Creating Work Order Disclaimer ...
Create and Manage Property Contacts for Commercial Properties
Create and Manage Property Contacts for Commercial Properties In this training document you will learn: How to Add Property Contacts How to Edit View Order of the Property Contacts How to Edit Existing Property Contacts Add Property Contacts Step ...
F.A.Q. for Commercial Property Admins
General What is VTS Rise? VTS Rise is a mobile app and web platform for both commercial and residential properties designed to assist you in your everyday life. Stay up to date on information, events, request work orders, credential visitors, receive ...
Anti-Spam Setting for Commercial Admins
Anti-Spam Settings For emails sent to the properties of VTS Rise to appear as though they come from the property, Rise has provided the property with Rise Buildings DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) settings. This ...