DSX Integration

DSX Integration

DSX Integration


In this guide you will learn about the Integration DSX and how it works with VTS Rise.

What is DSX?

DSX is a user management, visitor management and access control integration. It allows you to manage profiles in one place, avoiding double data entry and create a seamless visitor experience. 

The following data is synced from DSX to VTS Rise: 
  • Tenants
  • Occupants
  • Access Control Groups

Data Flow and Synchronization Process

  • Tenant Name and DSX Company ID sync to VTS Rise.
  • First name, last name, email, phone number and DSX User ID sync to VTS Rise.
  • Occupants must have an email address in their DSX profile in order to sync to VTS Rise.
  • Access Control Groups: Cardholder Groups

Visitor Syncing

  • Visitors are synced from VTS Rise to DSX. Visitor details such as name, email and visitor schedule sync. If an email address is not added, a dummy email address is created for that visitor in DSX.
  • Visitors are created from the VTS Rise Admin portal, Staff portal, or User app. Visitors are then pushed to DSX with the access level granted in VTS Rise.
  • If a visitor’s details or schedule is changed, that visitor is deleted from DSX, and a new visitor is created with the updated details. 

VTS Rise and DSX Sync Methods
  1. Tenants, Occupants, and Access control groups are synced from DSX to VTS Rise during the nightly update also known as a CRON job. These can also be synced manually from the VTS Rise Admin portal. Occupants who do not have a DSX User ID or DSX user email are not synced to VTS Rise. 
  2. A separate CRON job is run at midnight (local time of your property) to delete the previous days visitors from the DSX system and add new visitors for the day. Visitors can also be deleted from the VTS Rise admin portal, which will be reflected in DSX.

Self-Registration

If your property is utilizing self-registration, Property Admins will be sent an email with the user's information once they have completed self-registration. You will then need to add it to DSX in order for the mobile credentials and access groups to work. The user's email must be added to DSX, as it acts as the source of truth. Occupants sync from DSX to VTS Rise. If the email has already been added to DSX, the self-registration will auto-sync.

For further questions on the integration or on how to establish the integration, please reach out to the Client Success team at VTS Rise!

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