Messaging for Occupants
Messaging for Occupants
Within the Mobile App you are able message Building Staff and other Occupants (based on your preferences) without using your personal phone number. This article will cover:
- How to Send a Message
- Group Messages
- Controlling Privacy Settings
How to Send a Message
Step 1
To start, select Messages on the home screen.
Step 2
On the messages screen, select Create a Chat.
Step 3
Select Direct to send a message to a single person (occupant or staff).
Step 4
This is the directory. From here you can search and select the person to communicate with.
Step 5
Send your message, the recipient will be immediately notified by the app (if they have push-notifications turned on) and see a notification when they next login.
Sending a Group Message
Step 1
To start, select Messages on the home screen.
Step 2
On the messages screen, select Create a Chat.
Step 3
On the messages screen, select Group.
Step 4
To create a group chat a Group Name, Description, and Participants are required. Once you've entered the Name and Description, select Add Participants.
Step 5
Using the directory search and select the occupants and/or staff members you want to communicate with. When ready select Done in the top right.
Step 6
Confirm all the details are correct, and select Create.
Step 7
The group chat is now created, send your first message!
Controlling Privacy Settings
Step 1
To start, select My Profile through the top right icon.
Step 2
Next select Settings.
Step 3
Underneath messages are two toggles for People Chat and Group Chat. In this example both are turned on, to remove yourself from being messaged by other users deselect both toggles.
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